Privacy Policy

Depending on the services you use, Green Sylhet may collect personal information necessary to process bookings, verify identity, provide travel assistance and deliver secure customer support.

• ✅ Full Name
• ✅ Email Address
• ✅ Mobile Number
• ✅ Passport Information
• ✅ National ID (where required)
• ✅ Date of Birth
• ✅ Flight Reservation Details
• ✅ Hotel Booking Information
• ✅ Locker Hub Reservations
• ✅ Property & Vehicle Requests
• ✅ Payment Information
• ✅ Customer Support Messages

Your personal information is only used to provide requested services, complete reservations, improve your travel experience and comply with international legal requirements.

• ✔ Process airline reservations
• ✔ Confirm hotel bookings
• ✔ Manage Locker Hub services
• ✔ Process secure payments
• ✔ Deliver booking confirmations
• ✔ Send travel updates
• ✔ Improve customer experience
• ✔ Meet legal obligations

To complete your reservations, Green Sylhet may securely share the minimum required passenger information with airlines, hotels, transportation companies and travel suppliers. These partners receive only the information necessary to deliver the service you requested.

Green Sylhet Locker Hub securely manages your luggage storage bookings. Information such as booking reference, storage duration and contact details is collected only for operating the requested service.

Every payment made through Green Sylhet is protected using modern encryption standards and trusted payment gateways. We never store your complete debit or credit card details on our servers.

We continuously monitor our systems and apply modern technical safeguards to protect your personal information against unauthorized access, disclosure, alteration or loss.

• ✔ Secure cloud infrastructure
• ✔ Encrypted data transmission
• ✔ Restricted staff access
• ✔ Continuous monitoring
• ✔ Regular security improvements

Green Sylhet may use cookies, analytics tools and similar technologies to improve website performance, remember your preferences and understand visitor behaviour. These tools help us deliver a faster and more personalized experience.

Depending on your location and applicable law, you may have the following rights regarding your personal information.

Our website may contain links to airlines, hotels, payment providers, Google Maps and other trusted third-party services. Each provider operates under its own Privacy Policy, and we encourage you to review those policies before using their services.

Green Sylhet may update this Privacy Policy from time to time to reflect changes in our services, technology or legal obligations. The latest version will always be published on this page with its updated effective date.

Contact Green Sylhet

If you have any questions regarding this Privacy Policy or how your information is processed, our support team is always ready to assist you.